Chat with us, powered by LiveChat

Guest service & venue operations software

Premium guest service for stadiums & arenas

Connect premium guests directly to staff, keep restock requests moving, simplify employee check-in and measure labor productivity by location.

  • 50%Shorter response times
  • 1 dayOnboarding
  • 5 in 1Solutions
  • Any devicePhone or watch
Seattle SeahawksSoFi StadiumLive NationCrypto.com ArenaDelaware NorthBoston CelticsLos Angeles LakersLevyKansas City ChiefsLos Angeles KingsLegendsAtlanta HawksCharlotte HornetsNashville PredatorsMinnesota WildBall ArenaSan Antonio SpursTarget CenterWashington NationalsAmerican DreamSan Jose SharksSan Jose Barracuda

Listo customer video testimonials

Real stories. Real results.

See how a ballpark, a water park resort, a casino resort and an optometry practice use Listo to raise service, run leaner and grow revenue.

Book a demo

Premium guest experience software

Make premium service easy to reach & easier to manage

Give guests a branded place to request service, explore menus and see venue information. Each request reaches the right attendant, and managers see response and completion.

  1. 1

    Guest

    Taps Call a server on the suite tablet or QR page.

  2. 2

    Attendant

    Gets the request on a watch, accepts it and closes it out.

  3. 3

    Manager

    Sees open requests, who owns them and how fast they close.

Built for Heads of Premium, suite managers and F&B operators.

Explore Premium Guest Experience
TD Gardenwith Delaware North
<5 minaverage guest-service response
1,472guest requests completed in six months
90premium suites on Listo
Read the TD Garden case study

Mobile ordering & payment for venues

Mobile Order & Pay

Guests scan a QR code to browse the menu, order and pay from their own phone, with no app to download. Suites and groups can pre-order before the event.

Explore Mobile Order & Pay
Listo Mobile Order & Pay on two phones: a dish with options and the venue menu

Concession inventory & restocking software

Keep stands supplied & restock requests accountable

Replace phone calls and paper logs with digital restock requests. Each stand picks the items it needs, the warehouse sees a clear queue, and teams track every request through delivery.

  • Stands request stock in a few taps
  • The warehouse works one prioritized queue
  • Every request shows who owns it and when it was delivered
“The warehouse manager who sat in the warehouse at the end of the first event said ‘I never sat here with so little stress on a game day.’”Chris Zwaska, Senior Director, IT, Delaware North
Read the American Family Field case study
American Family Field · Delaware NorthCase study
0missed restock orders
67%less IT downtime
92%more reporting efficiency
Restock queueLive
  • Stand 112Hot dog buns × 40Delivered
  • Club barIce × 6 bagsOn the way
  • Stand 204Cups × 200Delivered

Venue staff check-in & labor visibility

Start every shift on time & measure labor productivity

Check-in shows who arrived and where they report. Labor visibility shows where your staff are in real time, so you can move people to where the event needs them.

Staff check-in · Tonight’s eventLive
118on location
9arriving
23not arrived
  • On location
  • Arriving
  • Not arrived

Staff check-in software

Staff Check-In

Employees tap an NFC card at a shared check-in tablet and see where to report. Managers get a live record of check-ins and assigned locations, so they can spot gaps before doors open.

Built for venue managers, staffing teams and concession operators.

Explore Staff Check-In
Labor by location · NowLive
142staff on shift
4h 32maverage shift
6relocations
  • Main concourse52
  • Outfield stands38
  • Club level31
  • Suites21

Venue labor management

Labor Visibility

See where every staff member is working right now and relocate people to where they need to be. After the event, compare hours with productivity by stand and event.

Built for F&B operations, labor-optimization leaders and finance.

Explore Labor Visibility

Listo reviews from venue teams

Rated excellent by the teams who run on Listo

Real reviews from venue operators, suite managers and service staff on Trustpilot & G2.

Top things reviewers point out

  • Helpful, responsive Listo teamso helpful, quick to respond and always check in15 of 32 reviews · quote from G2
  • Better guest experienceimproved the VIP experience in our venue15 of 32 reviews · quote from Trustpilot
  • Easy for every staff memberthese things work like second nature14 of 32 reviews · quote from Trustpilot
  • Clear communication & accountabilitydecreased the amount of phone calls to the warehouse14 of 32 reviews · quote from G2
These watches have been super helpful to keeping our service on point! Ease of use is huge and these things work like second nature, makes a shift much smoother and keeps our guests happy and service quick!
DMDonald McCuaigAug 12, 2026 · Verified on Trustpilot

Revolutionized VIP Communication with Ease

I like that Listo is very easy to use for myself, my staff, and the guests. It makes assigning sections, servers, and quick responses easy and fast. This is particularly important when we experience technical issues with a watch used by the servers. I appreciate that guests can access the menu and communicate quickly with their server without any hassle from their phones, which enhances service efficiency. It saves me time and headaches since I can manage everything from my laptop, especially with the sections changing daily. Guests having the ability to add their own messages like 'another round' or 'please bring napkins' before the server heads to the box significantly boosts the efficiency and pro-efficiency of service. The initial setup was also very easy and simple, which I value tremendously.
MCMeliena C.Aug 6, 2026 · Verified on G2
Listo has been a tremendous upgrade from what we have used for communications previously. It is quick, easy, and efficient. It has helped improve service and is easy to make adjustments from show to show. The guests have also commented on the efficiency.
MCMeliena CabreraAug 7, 2026 · Verified on Trustpilot

Highly recommend for high volume Optometry practices

Listo offers our practice a straightforward paging system that helps streamline and accelerate in-office communication. With this, we can devote more attention to the patients in front of us and spend less time managing workflow.
MMMark M.Dec 19, 2025 · Verified on G2
Streamlines service
Streamlines service. Great guest experience as well.
MMelissaJan 4, 2026 · Verified on Trustpilot

Exceptionally Fast and Accurate Communication

How accurate and fast it is with the communication.
ECEslynn C.Dec 17, 2025 · Verified on G2
Great product that has improved the VIP experience in our venue.
RLRacheal LeonDec 17, 2025 · Verified on Trustpilot

Very reliable, trustworthy and efficient

It's reliability and efficiency with no hidden fees.
FMFernando Manuel V.May 14, 2025 · Verified on G2
Great service & great help
Listo creates not only a great experience for guests but also for our staff - we are able to know exactly when a guest needs service and when they do not. The Listo team is also great with feedback and troubleshooting help.
CCChryssi ClementsDec 17, 2025 · Verified on Trustpilot

Highly recommend to improve flow and communication

Listo was implemented during our all-star break but wish we had started at the beginning of the season. The ease of scanning and answering questions turned a response time from 1-2 innings to 5 minutes. Our total downtime for the season was 10-15 hours for an 86 game season. The ability to direct report, know who is working on the current issues, and have accountability are but 3 of the many reasons I highly recommend Listo. From an end user, the requirement of scanning a QR code and selecting 4 drop-downs allowed an ease of access for them as well, which I think encouraged them to report issues instead of a wait-and-see approach.
APArthur P.Dec 17, 2024 · Verified on G2
Extremely Satisfied!
Listo has been a fantastic tool for us to ensure our guests are taken care of in a timely manner & to hold staff accountable. The system was easy to implement, simple to edit for each event, & has been received very well by guests & staff alike. Likewise, the hardware has always functioned as advertised.
RRyanMay 9, 2025 · Verified on Trustpilot

Great way to enhance service and guest experiences

The user interface is very clean and easy to manage. The data points are great to have and support the ability to review productivity; having the daily reporting access is perfect to see where requests are coming from.
JRJonathan R.Apr 30, 2025 · Verified on G2
Amazing Product & Team
The services and team at Listo make the entire process very easy! Any time we had an issue or concern, Tina was willing to immediately help no matter what time it was. The product has significantly helped our suite service and our customers love it as well. I highly recommend this for product and company!
SRShannon RossiMay 7, 2025 · Verified on Trustpilot

Listo is a great company to work with

It was an absolute pleasure to work with the Listo team throughout the entire process of adopting their platform in our suites. They were incredibly communicative, accommodating, and proactive in addressing the challenges we faced during adoption. Their flexibility and dedication were instrumental in supporting the successful launch of the Listo platform. Even now, they remain open to feedback and are actively developing new features to ensure the platform continues to meet our evolving needs.
ATAndrey T.Nov 26, 2024 · Verified on G2
The Listo team and services have helped our event day operations tremendously. It has made communication with staff much easier and has allowed us to quickly respond to our guests needs and requests.
SSScott SJan 15, 2025 · Verified on Trustpilot

Great Sportservice Warehouse Implementation

I used the Listo application at our F&B Warehouse at American Family Field in Milwaukee. We used Listo as an in-stadium requisition tool and command center for communication. We had Listo QR codes added to every concession stand in the ballpark, and most staff were willing and able to use the application very fast. Overall, the feedback was great from all staff. As a warehouse operation, we were able to stay more organized and increase our productivity as a group.
JRJeremiah R.Dec 17, 2024 · Verified on G2
I really enjoyed using Listo this pat year! It has changed how we operate the day to day in the stadium. I think it was easily adaptable and we received great feedback from managers, hourly staff, and volunteers. The team was great to work with and we are excited for the change it brings to game day.
MHMorgan HJan 2, 2025 · Verified on Trustpilot

Innovative Smart Communication

What I love about Listo is being able to program specific tasks for various locations in the clinic, this has made it very versatile. Listo also has a variety of features such as daily and weekly metrics that helps manage our business goals. We also love the feature where we can schedule specific and individual tasks to each of our employees. Not to mention the cute add on's like being able to add a photo of your employee on their profile to make it more personable.
YCyanet C.Dec 19, 2024 · Verified on G2
Very customizable and easy to use
The implementation was a very smooth operation as the customer service was a great assistance. The program is very customizable with its simplicity making it easy for all levels of employees to use. Helps organize tasks and opens a direct line of communication
JPJames ParliDec 19, 2024 · Verified on Trustpilot

Simple platform, easy to use

The simplicity and almost total customization capabilities. Employees can easily adapt and understand how to use it. Staff is helpful for implementation and happy to support us if any issues pop up
JPJames P.Dec 18, 2024 · Verified on G2
Ease of end user use
Ease of end user use. Ability to reduce downtime. Accountability on tasks to be resolved. Improved customer experience as limited hardware down time and increases profitability due to the same.
APArthur J PoyerDec 17, 2024 · Verified on Trustpilot

Listo helped in our day to day

It helps ensure that 100% of our orders are received and fulfilled. It keeps staff out of the warehouse to let them operate at their full capacity. Although there was a good amount of setup time, it helped when it was finally time for implementing. Everyone was able to adapt and easily use the QR codes.
VUVerified user, Food & BeveragesJan 2, 2025 · Verified on G2
Listo - Communication made easy
Listo is a great application that made my warehoouse operation more efficient by increasing communication and removing steps from the ordering process.
JRJeremiah ReinDec 17, 2024 · Verified on Trustpilot

Listo at Ford Field

We have had such a great experience working closely with the Listo team - they are so helpful, quick to respond and always check in. The product itself works really well with our team and is super easy to use. We use it as a tool for our guests to contact our attendants, supervisors and leave feedback.
VUVerified user, HospitalityDec 18, 2024 · Verified on G2
Smart communication system
The Listo team and products have been a great asset to our operations and task management. The system is innovative and helpful in streamlining our daily operations in our health clinic. The easy to use platform has helped us through efficiency, communication, and convenience! The watches allow our staff to communicate and request for assistance in our operations, in a very discrete manner. I would highly recommended Listo products to any business or enterprise looking for more efficient daily o
YYanetDec 16, 2024 · Verified on Trustpilot

Cabana Service

Listo was able to assist in streamlining our Cabana service system and has aided in eliminating previous wait times and service complaints.
VUVerified user, Food & BeveragesNov 22, 2024 · Verified on G2
Excellent team and product
The team at Listo is amazing. They are so helpful and quick to respond or address any questions, issues or new ideas. I truly enjoy working with them, and the product has helped us streamline important gameday information for our guests, and improve service.
MMeganNov 27, 2024 · Verified on Trustpilot

Excellent product!

The team at Listo is so helpful and responsive. They have gone over and above to assist and accommodate needs, as well as take into consideration any helpful tools or ideas that may make the product work even better for us.
VUVerified user, SportsNov 27, 2024 · Verified on G2
Great company to work with
It was an absolute pleasure to work with the Listo team throughout the entire process of adopting their platform in our suites. They were incredibly communicative, accommodating, and proactive in addressing the challenges we faced during adoption. Their flexibility and dedication were instrumental in supporting the successful launch of the Listo platform. Even now, they remain open to feedback and are actively developing new features to ensure the platform continues to meet our evolving needs.
AAndreyNov 27, 2024 · Verified on Trustpilot

Above and beyond

The listo team is amazing. They are responsive and always willing to assist.
STSamantha T.Dec 2, 2024 · Verified on G2
Cabana Service
Listo was able to assist in streamlining our Cabana service system and has aided in eliminating previous wait times and service complaints.
EEricNov 22, 2024 · Verified on Trustpilot
The listo team is very accommodating and willing to answers any questions that may arise. They also are opened to feedback which would assist in any operational needs.
STSamantha TuNov 20, 2024 · Verified on Trustpilot

Listo onboarding & support

Built for the people working the event

  • Simple guest access

    Branded tablets and QR pages bring service within reach. No app to download.

  • Familiar staff devices

    Supported phones, tablets, desktops and smartwatches, matched to each workflow.

  • Practical onboarding

    We configure your workflows, train your teams and stay close as adoption grows.

Venue operations resources

Guides for running better service

★4.6 Trustpilot★5.0 G2Book a demo